Privacy Policy

1. Introduction

TSI-OmniChannel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our system.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our system, including:

• Name and contact details
• Login credentials
• Company information
• Profile information

2.2 Usage Information

We automatically collect certain information when you visit, use, or navigate our system. This information may include:

• Device and connection information
• Browser and operating system information
• IP address
• Pages viewed and features used

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our system
• To personalize your experience
• To communicate with you
• To improve our system
• To ensure the security of our system

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• The right to access your information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: juliano.Saad@telesupport-int.com